AT&T Universal Card AT&T Universal Card
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AT&T Universal Card
 
 
AT&T Universal Card > FAQs
 
 
FAQs
 
Applying For a Card
Consumer Card Information
Business Card Information
ThankYou® Network
For questions about AT&T Universal Consumer Cards, please call 1-800-423-4343. For questions about the AT&T Universal Business Rewards Card, please call 1-877-288-4577.
 
 
 
 
     Applying for an AT&T Universal Card

   How do I apply for a card online?

   Is it secure to apply online?

   Will I be notified by email if my application is approved?

   How long will it take to receive my AT&T Universal Card?

   How old do I have to be to get an AT&T Universal Card?

   Do I have to be a resident of the United States, or does my business have to be
      based in the United States, to get an AT&T Universal Card?

     Consumer Card Information

   How do I save on AT&T products and services?

   Can you provide some examples of how I can save on AT&T purchases and
      services?

   What purchases are considered AT&T products and services?

   When will I get my statement credits?

   What happens if I return an AT&T product or receive an AT&T credit?

   How much can I save on AT&T?

   How do I access my free calling benefits?

   How do I access my free calling benefits when I'm traveling abroad?

   Do I need to join any AT&T calling plans or be an AT&T customer to be eligible
      for the free phone minutes and free Directory Assistance inquiries?

   Do I need to register for the phone minutes and the 2 Directory Assistance
      inquiries?

   Can I use my free phone minutes for international calls?

   How can I add more minutes to my card?

   Do I need to switch my wireless carrier to AT&T Wireless to be eligible for the
      insurance coverage?

   What is cell phone insurance coverage?

     Business Card Information

   How can the AT&T Universal Business Rewards Card help me manage my
      business?

   Are there any fees associated with the AT&T Universal Business Rewards Card?

   What kind of reports will I receive with my AT&T Universal Business Rewards
      Card account?

   What are the hours of operation for Customer Service?

   Can I reach a small business Customer Service Representative immediately?

   How many cards can I have on my AT&T Universal Business Rewards Card
      account?

   How can a Personal Business Assistant help me?

   How does the AT&T Universal Business Rewards Card help protect me from
      fraud?

   How does the Identity Theft Solutions program for small businesses help me?

   How does the Prescription Discount Program work?*

   What kind of coverage do I receive under Auto Rental Insurance*?

   What is Travel Accident Insurance*?

     ThankYou® Network Rewards Information

   What purchases earn points?

   How many points can I earn?

   How do I earn points?

   Do ThankYou® Points expire?

   Do I lose my points if I close my ThankYou Member account?

   How long will it take for my points to appear on my account and online?

   How do I redeem my points?

   Can I redeem my points for cash?

   When can I start redeeming my points?

   Am I still in ThankYou Network if I redeem all of my points?

   Can I redeem my ThankYou Points for travel?

   Can I transfer my points to someone else?

   Can I redeem a portion of my points and keep adding to the remaining points?

   Who can I call with questions about ThankYou Network?

 
 
 
     
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