Personal Card FAQs
Savings Benefits
How do I save on AT&T products and services?
| For every dollar you spend on AT&T products and services that matches the amount you spend on other purchases, you will receive 10% savings in the first 12 months and 5% thereafter, up to $350 per calendar year. |
Can you provide some examples of how I can save on AT&T purchases and services?
What purchases are considered AT&T products and services?
When will I get my statement credits?
What happens if I return an AT&T product or receive an AT&T credit?
How much can I save on AT&T?
Applying for an AT&T Universal Card
How do I apply for a card online?
| Select a card and choose Apply Now to access the online application form |
Is it secure to apply online?
Will I be notified by email if my application is approved?
How long will it take to receive my AT&T Universal Card?
Do I have to be a resident of the United States to get an AT&T Universal Card?
How old do I have to be to get an AT&T Universal Card?
AT&T Calling Benefits
How do I access my free calling benefits?
| Dial the number that appears on your card: 1-800-308-6537. To save time, you can program the access number into any phone's speed dialing feature. |
How do I access my free calling benefits when I'm traveling abroad?
Do I need to join any AT&T calling plans or be an AT&T customer to be eligible for the free phone minutes and free Directory Assistance inquiries?
Do I need to register for the phone minutes and the 2 Directory Assistance inquiries?
Can I use my free phone minutes for international calls?
How can I add more minutes to my card?
ThankYou® Rewards Information
What purchases earn ThankYou Points
How many
ThankYou Points can I earn?
How do I earn ThankYou Points?
Do ThankYou Points expire?
Do I lose my points if I close my ThankYou Member Account
How long will it take for my ThankYou Points to appear on my account and online?
How do I redeem my ThankYou Points?
Can I redeem my ThankYou Points for cash?
When can I start redeeming my ThankYou Points?
Am I still in ThankYou Network if I redeem all of my ThankYou Points?
Can I redeem my ThankYou Points for travel?
Can I transfer my ThankYou Points to someone else?
Can I redeem a portion of my ThankYou Points and keep adding to the remaining points?
Who can I call with questions about ThankYou Network?
Recurring Payment Information
What are the recurring payments and how can they benefit me?
| Recurring payments allow you to authorize companies you pay on a regular basis to accept payments using your AT&T Universal Card. You'll also avoid wasted stamps and checks. Plus, your card statement will help you keep tabs on how much was paid and to whom |
What if I want to stop a recurring payment?
What if my credit card is lost or stolen?
What if my card number changes?
What if the company that bills me makes a mistake?
How do I set up recurring payments?
How much does it cost to set up a recurring payment?
What types of information will the merchant request?
How long does it take for a recurring payment to take effect?
Can I use recurring payments for quarterly and annual payments?
Is there a limit on the number of recurring payments I can have?
Will I still receive a bill?
Contact Us
We're available 24/7 to help you find what you are looking for.
For information on our AT&T Universal Business Rewards Card, visit the Business Card FAQs page.
