Are you a victim of I.D. Theft?
If you suspect you've been victimized by identity theft, Citi® Identity Theft Solutions—a free service for AT&T Universal cardmembers—will help you get your life back.
- Call Citi® Identity Theft Solutions at 1-800-423-4343 and an Identity Theft Specialist will advise you on how to file police reports, close accounts with other creditors and place Fraud Alerts with credit bureaus.
- Utilize our Identity Theft Tool Kit to assist you in resolving your theft issues.
| Security Affidavit: | Download, review and complete the Security Affidavit. It will assist you in describing yourself and the theft, including any fraudulent account(s) opened in your name and applicable disputed transactions.
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| Identity Theft Worksheet: | Use the Identity Theft Worksheet to keep track of your efforts in reporting the fraudulent use of your identity.
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| What You Need To Know: | Helpful information on how to protect yourself against Identity Theft and what to do if you become a victim.
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Download: Fraudulent Email Messages or Websites
If you receive a suspicious email or are directed to a suspicious website:
Call one of our Internet Security Specialists at 1-888-285-9696 to discuss possible fraudulent emails or websites, as well as your Internet security questions.
Lost or Stolen Cards
If your AT&T Universal Card is lost or stolen:
Call The Lost Wallet® Service at 1-800-423-4343 and we can issue a new card to you at no cost, provide you with emergency cash and assist you in the replacement of your important documents.1
1Emergency card replacement outside the continental U.S. may take a minimum of 48 hours. There may be a service fee associated with a request for 24 hour card replacement.
Security & Privacy Information
Rest assured, your information will be kept secure.
Your AT&T Universal Card is issued by Citibank, N.A.
